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Moon & Steam

Accessibility

Accessibility Statement

Moon & Steam is built for a dark, quiet room, and it should still be usable by someone navigating with a keyboard, a screen reader, a screen magnifier, or a reduced-motion preference. This statement sets out the standard we hold the site to, where we currently fall short, and how to tell us when something blocks you.

Conformance target

We hold this site to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA.

Current status

This site is partially conformant with WCAG 2.1 Level AA, and we are actively remediating. Partially conformant means most of the site meets the standard, but some parts do not yet.

Recent work covered in this pass: a skip link to the main content, a visible keyboard focus indicator on every interactive control, colour contrast raised on secondary text and on form-field borders, a keyboard-reachable pause control on the rotating testimonials, and labelled controls throughout the ordering flow.

Known limitations

The card entry on the in-venue ordering page is rendered inside a secure field supplied by our payment processor, Square. We do not control its markup, and we have not independently verified it against WCAG 2.1 AA.

The site uses cinematic motion — parallax, per-line text reveals, an ambient film grain, and a looping steam video behind the homepage headline. All of it is suppressed when your device or browser requests reduced motion, and the video is muted, decorative, and hidden from assistive technology. If you have not set that preference, the motion still plays.

The interactive origins map and constellation are decorative renderings of the same information given in the surrounding text; they are not separately navigable by keyboard.

We have not yet completed a full audit with a screen reader on every page, and we have not commissioned an independent third-party evaluation.

Report a barrier

If any part of this site keeps you from doing what you came to do, please tell us — it is the fastest way for us to fix it. Email hello@moonandsteam.com, or call (+1) 303.881.9293.

Please include the page address, what you were trying to do, and the browser and assistive technology you were using, if you know them. If it is easier to just describe the problem in a sentence, do that instead — we would rather hear about it imprecisely than not at all.

Our commitment

We aim to acknowledge every accessibility report within five business days and to tell you what we plan to do about it and roughly when. Where a fix will take longer, we will offer another way to complete what you were doing — including placing a reservation or an order by phone.